Blog : Growth

How to make rapid efficiency gains in your organisation over the next 12 months

How to make rapid efficiency gains in your organisation over the next 12 months

The I.T. in your business can help you not only deliver amazing client experiences but really explode your companies growth.

A few of the things you should consider implementing in your organisation if you haven’t already and their benefits to you.

A maintenance agreement not only gives you an I.T. professional to call and ask for I.T. advice whenever you need it but the add-on services attached provide many more tangible benefits. By remotely monitoring and managing devices you can:-

– Reduce downtime
Real-time alerts and allows us your IT provider to remediate IT problems before your users come to you and tell you they can’t work.

– Enforce IT Compliance, reliability and system security
Protect your organization through fully managed patching, antivirus and backups.

– Reporting
Get frequent reports on where improvements can be made and efficiency gains be found.

If you want to speak with someone no obligation please use the below link to send us your details and we’d love to provide a free audit of your systems.

#Growth #Business #ITSupport

Find out how I.T. can catapult your companies growth

What does your business need to go to the next step?

What does your business need to go to the next step?

Scaling a business is hard, and that’s the main reason 8 out of 10 businesses fail. Of course I make the assumption they are good technically at what they do.

Often the failure to scale a business means that companies can’t manage turbulent times or unforeseen periods of difficulty that sometimes aren’t even created by those in the business. As technology weaves it’s way further into the fabric of our businesses the need to use those I.T. systems to scale and grow becomes greater and greater.

I.T. and the technology available to you is your “get out of jail free” card, often solutions can be implemented at a fraction of the cost of a new employee, to achieve the necessary growth required to hire those new team members you require but don’t have the capital quite yet. For over 15 years we’ve worked with many Yorkshire companies to create efficiency in their offices, increase employee engagement and productivity.

We first sit down with you, understand your business it’s values and challenges and then we look at monitoring the performance of the systems in your company and look to make improvements not just in the systems performance but how the technology in your business is used.

From this we can each month make constant improvements and efficiency gains for your team. This then leads into a huge spike in productivity and employee engagement.

Then scaling your business is easy, as it’s done in a holistic and manageable way, we’re positive that only by building these relationships with you can businesses succeed and thrive. In fact for 15 years we’ve built scaled Aurora Tech Support in this way through our technology. If you’d like to have a chat with us about how we can help you to scale and create a business for your competitors to be jealous of please get in touch.

I.T. Hardware and Infrastructure Support

 

Credibility – We need IT, you need IT

Credibility – We need IT, you need IT

As business owners we talk endlessly about social media, brand message, standards, communication, how approachable we are, how responsive we are, why we’re better than our competitors. To the point that everyone looks the same.

Businesses know how to play the game, communication is easier than ever, the internet has given a platform to everyone to send out their message, and we do don’t we?

While we might all know what to say the one thing you can’t fake is credibility.

And that’s what we are all seeking at the end of the day, this crusade for post likes, shares, followers of our business pages ultimately leading to sales, we want credibility, because as was ever the case.

Credibility is the real currency of success.

Some businesses are just different, they don’t try and force through how good they are they show it as soon as they have the chance, they aren’t perfect but they’ll make it right if once in a Blue moon they let you down.

These companies not only realise that standards need to be high, they deliver. And the only way they can do this in the modern climate is attention to detail from start to finish.

With themselves, the message they deliver to their team, the message their team deliver to their clients. And I.T. now underpins all of this, our I.T. systems are the tool that allows these performances to be put in. And when that fails everything crashes like a house of cards, and credibility goes through the floor.

Corners cannot be cut if you’re serious about being among the best at what you do, your I.T. partner needs to understand you, and understand that your success is their success.

I.T. Hardware and Infrastructure Support

 

Building for the future

Building for the future

The secret of any successful business is keeping all the plates spinning while innovating and building for the future.

Measuring what you do well and what gets results for your business. The data we hold in our organisations is fast becoming the key to unlocking growth and profitability. With proper analysis of this data we can find out what works and what doesn’t from our day to day activities. It tells us where our good clients are coming from and where our bad clients come from.

With this information we can build on our current successes and drive our businesses forward for the future. Every business is now an I.T. business because every business needs to use the internet, technology and data to succeed in the future.

Therefore it makes sense for every business to have an I.T. partner that not only keeps their systems operational but keeps their systems efficient and positions the technology in their business to drive results in the future.

The companies we work with receive more than just break / fix I.T. support, they get a business partner, a partner to look at how the company currently uses the I.T. in their day to day operations and look at how that I.T. can drive better results and increase profits.

And all this comes from first understanding your business, spending a bit of time getting to know you, your team and your goals and then secondly understanding your data, finding key indicators of growth, and potential future growth.

Once we have this overview of your business and how you want the future to look we can really start to together make big changes for the future and your results.

If you’d like to discuss how you can use your team and the I.T. in your company to build for the future lets have a chat.

Phone Chat

What is Data Driven Decision Making and why should you be doing it?

What is Data Driven Decision Making and why should you be doing it?

We are now living in the age of Data, it’s everywhere and every day we collect more of it. That data holds valuable insight into trends and the future growth of our businesses.

Analysis of this data though is not always straight forward however. There can be a lot of misleading information depending on the data source and so it’s best to develop a strategy for reading the data available and using it to develop a robust growth strategy.

The way we work with our clients to offer Data Driven Decision making is a 3 step strategy, firstly we spend time understanding your business operations. We spend time understanding where you want to take the business in the next few years and the current challenges your team are dealing with. Once we have a good understanding of your business and its challenges we can then start to look at the best ways to look for the meaningful data to overcome these challenges and even improve conversion rates from enquiries.

Then we will look at the current strategy for collecting data and where we can possibly collect further meaningful data to aid in better business decisions. Once we have a good database or two to work from we will develop a dashboard for your company to view the data in an easily readable format and each month dissect that data and make recommendations of ways to generate more leads, more orders and provide great delivery to your clients new and old.

The great benefit to a robust data driven decision making strategy is using the information already in your possession to grow revenue and profit margins at a reduced cost compared with modern marketing techniques.

If you’d like to discuss how we can help you and your team use the data in your business to drive better decisions then please book a free consultation now.

Free Consultation

Does your business need innovative I.T. support, efficient systems, engaged inspired teams and happy customers?

Does your business need innovative I.T. support, efficient systems, engaged inspired teams and happy customers?

Does your business need innovative I.T. support, efficient systems, engaged inspired teams and happy customers?

I know no-one’s going to say no to this, but so many businesses suffer from poor I.T. systems and support for those systems, and don’t just spend a lot of money on support for those systems but cost their businesses more money from living with inefficient systems and un-engaged team members.

We save most clients money in both the short and long term, we don’t just provide I.T. support and solve issues when the go wrong, we look at the network and make recommendations on how systems can be improved. This results in growth for your company and engaged employees. Truly win win.

The I.T. in your business is your business, we transact through our devices and desk phones, without them your team can’t produce results for your clients. We understand this is the most important aspect of the systems in your company not just getting things working again if they fail.

With efficient systems and inspired teams you can create amazing experiences for your clients and send referrals through the roof.

This is where Aurora Tech Support excel, we’re fanatical about service, and we know the benefits everyone accrues when things are running smoothly.

If you’d like to have a chat please get in touch we can spend 15 minutes on the phone or come see your setup and give you a proposal for managing your systems.

Find out a little more on the link below

I.T. Hardware and Infrastructure Support

Business Growth and Development

Business Growth and Development

I was brought in to Aurora Tech Support predominately help existing clients build and develop their businesses through efficient technology, and bring in new clients too but my main role is to pass the Aurora philosophy of teamwork, leadership and communication through technology to our loyal customers.

I’ve worked with Aurora on and off now for years and have always worked well as we share many of the same principles. We believe in an honest and prompt service, that delivers for both you and your end clients who we haven’t even met, we believe that through this cost savings and better results happen. Removing inefficiency in business creates a snowball effect on everything around you and your business.

So you might now be wondering how we do this? The answer is simple, it’s not rocket science. It’s not reinventing the wheel. It’s implementing proven business practices that have existed since businesses were invented, we just do it better and and with a modern twist. We use technology to deliver fantastic results for clients and prospects and therefore your clients and prospects.

We use leadership techniques pioneered by Dale Carnegie and other leading business professionals. We’ll be delivering a few seminars on the subject later on this year but if you’d like to have a chat about anything in the meantime please give us a call on

01937 586888

Or click below to find out a bit more

I.T. Hardware and Infrastructure Support

Using I.T. to drive your business growth

Using I.T. to drive your business growth

Hopefully you’ve got an amazing team at your company, for that team to really produce results for your business they need systems, amazing systems that wow your clients and prospects and allow amazing communication both in and outside the office.

Having a modern I.T. system to run your business is the difference between growth and stagnation. All forward thinking companies are embracing instant messaging, social media and their company website to generate enquiries, produce leads and deliver their services.

Your businesses I.T. should have a strategic model driving it, and you should be constantly discussing in company meetings your I.T. strategy. In fact if you don’t have your I.T. systems and embracing modern technologies on your company meetings agenda then you’re already falling behind the competition.

Aurora Tech Support can help with your I.T. strategy if you need to drive your business productivity forward, we don’t just try and prevent issues with your companies I.T. and fix things when they go wrong but we also look at business strategy for growth, communication and service.

We use proven leadership techniques to create business systems that you can drive through the technology in your company.

If you’d like to discuss please give us a call on

01937 586888

or book a phone appointment now.

Phone Chat

Protecting your computers and your future too

Protecting your computers and your future too

For 14 years we’ve worked harder than the competition to offer I.T. support that not only keeps all of your I.T. infrastructure working and working well, but to also offer that piece of mind that comes from knowing we’re on your side.

We build relationships that mean we both get the most out of working together. We can’t thrive as a businesses without our clients thriving as a business.

This is as important now as it ever has been, as more and more of our day to day business is done via computers and the internet and convergent disruption changing the business landscape beyond all recognition. Now more than ever modern businesses need to trade on the internet as their primary platform and those that don’t will get lost in the noise. We see a lot of businesses recognising they need a platform on the internet but in actual fact just end up adding to the noise with many switching potential buyers off.

They realise they need to have a presence on platforms like LinkedIn, Twitter, Instagram and Facebook but have no idea how to separate themselves from the pack and thereby end up adding to the already crowded middle.

The key we have found is to offer great free advice, doing this without de valuing your time or giving away hard earnt trade secrets can be difficult.

But in truth the issue goes deeper than just getting a message out there that’s a little different to the rest. It’s creating that different message and creating a different service for your clients and with that different service delivering different results. From start to finish being different, being better than the competition.

We’ve done this for over 14 years and so are as well placed as anyone to work closely to make sure your technology delivers not only for you and your team but for your prospects and clients too. Who ever we work with on whatever level we deliver not only amazing I.T. support services but future results for your business. We look constantly to make sure the systems you use are creating the desired results for you and those you support with your products and services.

Our traditional I.T. support contracts offer system monitoring (among many other amazing business benefits) so each month we’ll look to see how improvements can be made to your systems, improving productivity and team efficiency thereby creating amazing experiences for your clients and prospects.

And our Growth partnership services provide a working platform for us once a month or every quarter to sit down and spend time going through results with a fine tooth comb and producing better more amazing results after each meeting.

 

To find out more about either of these services please give us a call on 01937 586888 or click on the relevant link below.

I.T. Hardware and Infrastructure Support

Business Growth Partnership

An I.T. Partner that’s a breath of fresh air

An I.T. Partner that’s a breath of fresh air

We talk to about 4-5 companies a week about taking over their I.T. Support and offering exactly what they need for their systems and staff to perform efficiently.

And more often than not we hear that the main problem companies are experiencing from their current I.T. support solution is the response is slow and inefficient. This is a major bottleneck to your company offering the level of service your clients and prospects expect from you, and will be costing you huge.

Your businesses success is reliant on your systems working and your staff being able to deliver, when your systems aren’t working efficiently you’re not working efficiently.

Over the years we’ve built into our services solutions that go far beyond a typical I.T. provider, we’ve tweaked and sculpted the way we work with our clients to make sure that they get the best from their systems and continue to deliver for their customers.

As your I.T. partner, we’re constantly evaluating the way your network performs, we’re constantly looking to make improvements and looking for smarter ways of reaching your goals. We achieve that through a variety of methods but to give you a guide a few are highlighted below.

We provide for our customers

• Daily email report of Backup success or failure
• Monthly network performance reports and where improvements can be made
• Monthly hardware performance reports and upcoming license expiration
• Email alerts of Viruses, malware, ransomware and infections blocked or treated
• Monthly client review to discuss challenges and ways to overcome

By working with you to make sure that all systems are on track and your goals are being met we can make sure that not only are incident occurrence is massively reduced but less costly to rectify when they do happen. Win win.

Please give book a phone chat if you’d like to discuss the I.T. support in your Business

Phone Chat