We solve I.T. challenges Enabling your Businesses to be as efficient as possible

FREE Consultation Get Quote Phone Chat

Who are we?

Proactive & Reliable I.T. Support

FREE Initial Consultation

Guaranteed Response within 15 Minutes

Account Managers Mobile Phone Number

Out of Hours Phone Support

Book a FREE Consultation

SLA Customers 40%
Ad Hoc Customers 40%
Hosting & Data Services 20%
604
Business Clients
4226
Devices Managed
4
Mins Avg Response Time
14
Years And Counting

What we can do

Our Services

Hardware and Infrastructure Support

14 years I.T. support Experience

Over 600 Business Clients around Yorkshire and England

Out of Hours Support

Account Managers Phone Number

Find Out More

Data Backup & Disaster Recovery

A staggering number of companies don’t secure their data

We offer a robust backup solution

Full Disaster Recovery

Just £10 net a month.

Find Out More

Consultancy & Growth Partner

Grow your Business through I.T. Innovation

Implement amazing systems to promote Productivity from your workforce, generate high quality Leads from your marketing and drive Amazing customer experiences.

Find Out More

We work hard to understand our customers requirements

Our systems have not only been built around increasing the reliability and efficiency of our clients I.T. Systems but service.

Positive results for your business don’t just come from great I.T. Support but great Relationships, that’s how growth happens.

We exceed expectations and challenge others to do the same.

We don’t just focus on fixing the immediate issues for your Business, we focus on implementing what we know about cutting edge and innovative companies to propel your Business it’s efficiency and it’s results.

Customer service and results are our number one priority

Everyone says it, we live it. The only way to find out if we put our money where our mouth is is to give us an opportunity.

We’ll give you in return an account mangers Mobile phone number, out of hours I.T. Support and Proactive, world class and a common sense approach to I.T. Support for your Business.

We build lasting client relationships that thrive

You’ve worked hard to bring the right staff members in to help drive your Business. And you’re not going to jeopardise that with your Suppliers too, that’s why our corporate family will work hard to build great relationship with yours.

Franks Accountants

Franks Accountants

View Project
Sports Telecomm

Sports Telecomm

View Project
Terzetto

Terzetto

View Project
Bridge Employment Law

Bridge Employment Law

View Project
Bridge Hotel

Bridge Hotel

View Project
Teppan 260

Teppan 260

View Project

The I.T. Support Team

Meet the Team

Darren Northfield

Darren Northfield

Managing Director
Darren Northfield started Aurora Tech Support in 2003. “I have a passion for Business, Customer Service and Technology and wanted to create a service focused I.T. Solutions provider that created amazing customer experiences, I’d grown up around the leadership training of Dale Carnegie and felt creating a relationship based I.T. Support provider was my calling.”
James Pretty

James Pretty

IT Delivery
James has been with Aurora Tech Support for over 7 years assisting with Network Engineer services and 3rd line support.
Josh Johnson

Josh Johnson

IT Delivery
Josh has assisted Aurora Tech Support since 2014 with a variety of 3rd line support tasks from Server installs to Network and Firewall configurations.
Rob Northfield

Rob Northfield

Customer Service and Delivery
Rob Northfield has spent over 30 years working with some of the UKs biggest firms delivering Leadership and Customer Service Training. And has achieved success through his commitment to Customer Service and Delivery of a Companies Values. “I’ve always felt customer service and Delivery is the most important aspect of any Business and successful companies should be lead not driven”
Wetherby